Visitors with a National Disabled Identification Card are entitled to a free exhibition ticket as well as the concessionary rate for all events. Please bring proof of concession with you when you collect your tickets. Free tickets are also available for companions or assistants where required, and can be booked by emailing email@example.com
or via telephone on 0207 930 3647
(Tue – Sun, 3 – 6pm).
Subject to availability, we endeavour to make our events accessible for those for whom ticket prices are a barrier. To request a complimentary ticket please email details to our Head of Visitor Operations Melanie.Coles@ica.art
who will discreetly process your enquiry.
Quiet times to visit exhibitions are Wednesdays and Thursdays, particularly mid-afternoon. If you require an empty gallery space in order to comfortably and safely visit our exhibitions, for example if you are neurodivergent or if you are shielding, please contact firstname.lastname@example.org
and we will arrange this with you.
Large print exhibition text is available upon request at the Box Office. Assistance animals are always welcome.
The Box Office and Cinemas are equipped with an induction loop system for visitors using hearing aids. Events may be BSL translated or have other accessibility enhancements. Some events may feature strobe, haze effects, low light levels, or include loud volume audio. We will include the relevant information on each specific event page.
The ICA has one wheelchair available for use by visitors and requests can be made with Box Office or Sales staff.
Most venues are accessible by lift (by venue
), except the Upper Galleries / Nash + Brandon Rooms, which are not accessible by motorised wheelchair.
The WCs in the foyer and bar are for all genders and do not contain urinals, there are also separate male and female toilets near the upper gallery.
There is an accessible toilet located next to the main entrance.
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