For accessibility enquiries please contact firstname.lastname@example.org
On gig days, customers use the rear entrance, which has 3 steps up. If you require level access to the venue, please let us know in advance where possible, and a member of staff can meet you at the front door with the temporary ramp. Or if you ring the mobile number above on the day, we can arrange this. If you require a Personal Assistant ticket in order to attend the show, please email us to arrange this. If you require a seat or space for a wheelchair, please let us know in advance, and we can arrange this for you. If you require an accessible parking space, please let us know and we can rope one off for you.
Taxis tend to drop off right at the front of the venue. There is also a bus stop within 100m, that offers regular buses into town. York train station is 1.4 miles away.
The venue and beer garden is open for general service Saturday and Sunday 3pm-10pm, plus any evening we have a show listed. Doors are usually 7.30pm unless otherwise specified.
There is one ambulant toilet in both bathrooms with grab rails. Unfortunately, we do not have an accessible toilet. The police station next door (200m away) has an accessible toilet but we believe it closes at 9pm.
We heartily welcome assistance dogs to the venue and even put out water for them.
(Dogs are always welcome in the beer garden!)
We occasionally use strobe lighting, and this will be sign-posted on the entrance to the venue on the night.
If you have any concerns, please get in touch before attending a show.
Our toilets are gender neutral, please use whichever facilities you are most comfortable with.
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