The Box office within Motion and Marble Factory are situated at the front of both venues and are on street level.

The Disabled toilets are both accessible via ramps and are fully designed for wheelchair usage. Disabled viewing areas within the venue are changeable on each event as this is determined by stage positioning and capacity of each individual event. Please contact us at the above email for more information on specific events.

All personal carers/support workers are allowed free access to the venue. This needs to be arranged at least one week prior to the event via info@motion-bristol.com where a carers pass will be arranged.

These are subject to availability within capacity therefore please contact the venue as soon as possible if you require an access pass.

Unfortunately Motion does not have any dedicated disabled parking areas however please contact us for any information needed about parking and we will try to accommodate your needs. Temple Meads train station is a 10-15 minute walk from the venue and taxi’s are usually available post events outside the venue.

Upon arrival please make your way to the front of the queue where security will indicate to you toilet and box office locations. A map is also available on request for disabled access toilets. Please either get your ticket scanned or head to the box office where you can easily pick your ticket up to enter the venue..

We have medics on site at all events and we welcome any attendees who need to bring medication on site however please note that these may be checked by medics upon entry purely as a security measure. Please contact any member of security or venue management if you have any medical concerns while at the venue.

If you need a dog to assist you within the venue then please let us know prior to the event and we will arrange the correct assistance upon your arrival. In cases we may need proof that the dog is registered with or is a member of Assistance Dogs UK.

Please be aware that strobe lighting, fog and hazer machines can be used within events. If this poses an issue then please also let the venue staff know before the event.

Chairs are all available upon request.