Headrow House has two accessible toilets. Toilets can be accessed from the main bar, alongside one disabled access toilet which can be found on the 1st floor on the venue, accessible from the lift or the stairs. This toilet is located just outside of the gig space. The disabled access toilet has grab rails and an alarm, in case you may need any assistance. There is also baby changing facilities in the toilet. This toilet is open for use at all times.

We welcome all customers who need to bring food or drink with them to the venue to manage medical conditions. We also welcome customers who may need to bring medical equipment with them. We may be able to refrigerate medicines for you, but would advise you inform us in advance. If you have any concerns, please contact us to discuss your needs. Whilst in the venue, if you have an emergency, please approach the front of house team or duty manager who will be able to assist you.

We welcome all registered assistance dogs into the venue. Please contact us prior to your arrival at the venue so we can make arrangements for you, so you have enough space for you and your dog.

Strobe lighting may be in use at some of our events. We will always put warning signs up on the doors to the auditorium. If you have any concerns, please do contact us to discuss.