Physical access
There are four steps from street level to the main entrance, and a further seven steps to the main foyer where the Box Office is situated. There is a lift to avoid these steps from street level to the main foyer. The route from here to your seats is described in the Access to seats, bars and toilets section. Please let us know, when booking or on the night, if you would prefer to access the theatre or auditorium ahead of any queues or crowds, this can be done once basic safety checks are completed and we are ready for general admission. Prior to this the building lift lobby has level access to toilets and a comfortably seated café area. In addition, if you would like a chair brought to you in the theatre foyer just ask any member of staff.

Companion/personal assistant tickets
We offer a free companion ticket to our customers who would otherwise be unable to attend our venue. Customers with medical requirements We welcome any attendees who need to bring medicines or medical equipment. Please contact us if you have any concerns.

Assistance dogs
Guide and hearing dogs are welcome. Please notify Box Office when making your booking so we can arrange an aisle seat. Alternatively, the Front of House team will be happy to mind your dog during the performance.

Theatre Stalls
The stalls are accessible via a flight of seven steps, or a wheelchair lift from the main foyer. Seats past row E are easiest to reach via the auditorium aisle as this comprises one or two shallow steps between each subsequent row. Rows A to D have ramp access on the near side aisle. Rows are on average thirty seats wide, with numbers starting from the entrance foyer side. As the auditorium fills up seats on the far side of the space can become more difficult to reach without taking an alternative route with more stairs. Stalls accessible seats are in rows E 1-2/4-5 and A 1-2/5-6. They can be reached from street level via two wheelchair lifts, one at the building entrance and one just beyond the ticket check at the theatre entrance. 

Theatre Circle
The circle can be reached via a stairwell to the left of the main bar (which itself is past three sets of seven, three and six steps). The circle stairs comprise three flights of thirteen, fourteen and four steps. Please ask a member of staff if you would prefer to use the building lobby lifts to the alternative entrance on the circle level which has level access (via a wheelchair lift) to the uppermost rows of the circle (row E and the Gallery Slips). Once in the circle, rows D to A are down aisles comprising three steps per subsequent row. Patrons in the first few rows of the circle or the Circle Slips can use the Circle Slips stairs or fewer steps overall. If you are a wheelchair user with Circle tickets, please ask a member of staff at the main entrance ticket check to escort you to your space via the main lobby lift as the alternative entrance must be attended for access.

Toilets
Stalls toilets are on the Lower Ground floor via the building lobby lifts. These include an extra wide cubicle and a separate accessible toilet. Circle toilets include level access from the circle wheelchair seats to an accessible toilet.