Disabled Access Information
Tel - 020 7422 7505
Email - ruth@villageunderground.co.uk
Service hours (Monday to Friday) - 9.30am - 5.30pm
https://earthackney.co.uk/access/
 

EartH is undergoing refurbishment work to provide level access to both venues. Until this work is completed we will not be able to promise level access to the upper venue (the Theatre). If you require level access to attend please contact us before purchasing tickets so we can advise you of where the works have got to.

The downstairs venue (Concert Hall) is unseated for most of our events. If you do require a seat, we can provide you with an allocated space by the stage within our viewing area for live and DJ led music events.

In the Theatre, all events are seated, but should you require a space for a wheelchair we have an accessible platform by the stage.

We offer a 2 for 1 ticket policy for personal assistants. This arrangement is made through the venue and not the ticketing agencies, please contact us for more details.

Unfortunately EartH Kitchen does not currently have level access. We have an entrance staircase with 16 steps and handrails. We will be making some changes very soon to allow access for manual wheelchair users. For further information on this or any other access queries please email ruth@earthackney.co.uk

Please email ruth@earthackney.co.uk. If the event is sold out we cannot sell extra tickets. All accessible areas and seat / area allocations are subject to availability.
 

Visually impaired customers are more than welcome to use the accessible viewing area if they would like to. Assistance dogs may be allowed into the venue depending on the type of event.

Alternatively, we are able to accommodate one assistance dog in our production office for the duration of the event but they will have to be happy to share this space with our very friendly English Bull Terrier, Biba.


PEOPLE WITH PHOTOSENSITIVE EPILEPSY

We use strobe and flashing lighting in the venue and if you need any further information about this please ring the venue on 0207 422 7505 and ask to speak to Josh or Amelie.