ACCESSIBILITY ADDRESS BOOK

Foundry runs an Accessibility Address Book. The Accessibility Address Book is a database in which we store customers’ access requirements. If you choose to have your information added to the address book you will only need to fill out the Access Requirements Form once. Once you have bought tickets for events in the future, you will simply need to contact us via foundryaccessibility@sheffield.ac.uk to let us know which event you are attending. We will then ensure your access requirements are passed onto the Duty Manager.

If you would like to be added to our Accessibility Address Book, please select the appropriate answer when next filling out the accessibility application form.

If you require any more information on the Accessibility Address Book, please contact our team on 01142228777 or by emailing foundryaccessibility@sheffield.ac.uk

PERSONAL ASSISTANT TICKET SCHEME

Deaf and disabled customers, who would be unable to attend an event without assistance, are entitled to a free ticket for their 'Personal Assistant/Carer'.

• Once you have purchased a ticket, you should then fill out the accessibility application form.
• The accessibility application form will ask you to state if a personal assistant ticket is needed.
• If you state you require a personal assistant, your personal assistant’s name will be added to the guest list. This can be redeemed on the evening of the event from the Box Office.

Please note that our staff are not trained to lift or carry people who may need help or to assist with personal or medical needs. We provide a free personal assistant ticket in order that customers with these needs may be able to attend.

For any queries regarding our personal assistant ticket scheme, please contact our helpdesk on 01142228777 or by emailing foundryaccessibility@sheffield.ac.uk

GUIDE/ASSISTANCE DOGS

Guide/assistance dogs are welcome in all our venues. We advise customers who require the assistance of a dog, to fill out our access requirements form which can be found here or by contacting our helpdesk team on 01142228777 or foundryaccessibility@sheffield.ac.uk

USE OF STROBE LIGHTING / STROBOSCOPIC LIGHTING EFFECTS AND OTHER STAGE EFFECTS

Strobe lighting, lighting that produces stroboscopic effects, smoke machines and other theatrical effects may be used during shows in our venues. If you have concerns, please contact the venue in advance or speak to the duty manager on the night.