Wheelchair Access
All our auditoriums are fully accessible to those with mobility difficulties and wheelchair spaces are available. Access to Glasgow Royal Concert Hall is via the north entrance at Killermont Street and all entrances at City Halls and the Old Fruitmarket are at ground level.
There are lifts to access all levels in both buildings. These are fitted with a voice announcement system and braille. If you prefer not to have to encounter any stairs on the way to your seat, please advise our box office when booking.
Wheelchairs are available on request for use during your visit to Glasgow’s Concert Halls and these can be pre-booked via the box office. Wheelchair accessible toilets are also available on a variety of levels in both our venues with easy access.
There are wheelchair accessible public telephones in the foyers at both the north and south entrances to the Concert Hall.
Access To Toilets
Wheelchair accessible toilets are also available on a variety of levels in both our venues with easy access.
Assistance Dogs
You are welcome to bring your guide dog along to performances at our Concert Halls. However, please let the box office know when you are booking your ticket, so that we can try and seat you in an area that is comfortable for both you and your dog.
Accessing Visual Information
Our What’s On Guide to Glasgow’s Concert Halls is available in a variety of different formats to suit your needs – large print, braille, and on tape or CD. Please call our box office on 0141 353 8000 to request your copy. Our talking guide is also available to download.
Accessing Audible Information
Our Concert Halls are fitted with Sennheiser infrared assisted hearing systems which are specially designed for use in large auditoria.
It can be used as a stand-alone hearing enhancement, or as an addition to an existing hearing aid. Headsets are available from the cloakroom for a £5 refundable deposit and can be pre-booked via the box office.
Both of our box offices, the gift shop and our café bar at Glasgow Royal Concert Hall and Bazaar bar at City Halls all utilise the induction loop hearing system for audio enhancement of one-to-one conversations.
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