The Tramshed Welcomes Deaf and disabled customers to the venue. Tramshed is keen to promote equality of opportunity for people with disabilities and to take the necessary steps to meet their requirements.  
 
This guide is designed to inform everybody who comes to Tramshed what we can offer customers who may have access requirements. 
 
Contact details 
Email: accessibility@tegvenues.com
Phone: 01179259273 
We aim to reply to queries within 2-3 working days.
 
Venue Description:
Tramshed has level access throughout the venue. There is a lift and accessible toilets. Assistance dogs are welcome and if you would like to attend with an assistance dog we would welcome knowing in advance.
 
Bookable Access Facilities / Personal Assistant Ticket
We offer one complimentary Personal Assistant pass per ticket holder. PA ticket holders should be able to meet the needs and assist the person they are accompanying in the event of an emergency. After purchasing one ticket, send me your order number found in your confirmation email, and I’ll arrange the complementary PA ticket. You will be asked for evidence for the PA ticket to be issued. We ask for a photocopy/ scan (dated in last 12 months) DLA/PIP letter Attendance Allowance Letter War Disablement Pension Evidence that registered severely sight impaired Recognised Assistance dog ID card Access card We recognise that the evidence above might not include everyone that has an access requirement. If you do not have any of the above evidence but wish to apply for one or more access provisions, please email us on accessibility@tegvenues.com stating why you require them. 

Furtther Information: https://www.tramshedcardiff.com/venue-information/