Standing and Queueing
Tell us about how you meet the needs of people who might have difficulty with standing and queuing
Our security team are always outside the front of the building in the run up to the show- but if you can't see anyone on the door please ring the buzzer- we would be delighted to offer 5 minute early access or queue jumps for those who require it.
We have a restaurant next door, Bush Hall Dining Rooms who will welcome anyone who wants a bite to eat or even just a cup of tea if you're at the venue before the doors open. Sometimes it can be busy with pre-gig crowds so booking is advised for dinner reservations.
Unfortunately the restaurant next door, Bush Hall Dining Rooms doesn't have accessible bathrooms but guests are very welcome to come into the venue to use our accessible bathroom.
Wheelchair Access
The only area of our music venue which isn't on level access is the upstairs Terrace Bar, but everything else- the accessible toilet, box office, bar and performance hall is all step-free.
Unfortunately the restaurant next door, Bush Hall Dining Rooms doesn't have accessible bathrooms but guests are very welcome to come into the venue to use our accessible bathroom.
Short Distances
We are a small venue- it is approximately 20m from the stage front to the back of the hall and internal performance hall entrance from the bar area.
If you'd like to have a seat closer to the back of the hall we would be very happy indeed to reserve you a place
Access To Toilets
If it is a busy crowd and you would like assistance through the audience please talk to anyone of our security, bar or box office team upon your arrival and the duty manager will make sure that you will be checked on throughout the evening.
If you'd like to have a seat closer to the back of the hall and closer to the bathrooms we would be very happy indeed to reserve you a place.
It is about 35m from the front of the stage to the accessible and general toilets near the box office and main entrance, and about 5m from the back of the hall to the accessible and general toilets.
Assistance Dogs
We welcome any Assistance Dogs to the venue!
The nearest grassed area for Assistance Dogs is about 5/10 minutes walk away, but there are quiet residential streets surrounding the venue where dogs can be walked.
We can make arrangements for water bowls for Assistance Dogs- please just mention to any of our bar or box office team upon your arrival
Essential Companions
All essential companions are offered complimentary tickets. Please let us know in advance so we can put theirs or you name on our venue guest list.
Accessing Visual Information
Our bar menu is printed in large font and can be found at both bar areas.
Unfortunately we don't have braille formats at the venue at this present moment in time.
Accessing Audible Information
Unfortunately we don't have a hearing loop installed in the venue, nor do we have sign language interpreters.
