1. CONTACT DETAILS
Phone: 02920 232 199
Email: post@clwb.net
Web: www.clwb.net
If you need to contact us with a venue access query please note we must have at least five working days notice prior to the show you wish to attend.
2. VENUE DESCRIPTION
Clwb Ifor Bach is a three floor live music and club space. The main spaces for both live events and club nights are the ground and second floor rooms, although on Saturday night clubnights all three floors are used.
There is step free access via a ramp in the smoking area to the ground floor room. This room also has an accessible toilet, which can be accessed via a RADAR key.
The first floor room is accessed by 19 steps.
The second floor room is accessed by 38 steps.
Neither the first floor or second floor rooms have an accessible toilet.
3. BOOKABLE ACCESS FACILITIES & HOW TO APPLY
(i) Personal Assistant Tickets
We offer a Personal Assistant ticket to any customer who may not be able to attend a show without the support of a PA.
(ii) Accessible Viewing Area / Seating
We do not currently having a dedicated accessible viewing area in any of our event spaces. However, if you require a seat for the show, please let us know in advance. You are also welcome to arrive 10 minutes before doors open.
(iii) Accessible parking
We do not currently have any accessible parking on site.
4.TOILETS
There is an accessible toilet available on the ground floor which is accessed via a RADAR key. If you are attending an event on another floor and need to use the accessible toilet, please let door staff know and they will escort you to the ground floor toilet.
6. CUSTOMERS WITH MEDICAL REQUIREMENTS
We welcome customers who may need to bring medication, food, drink or medical equipment with them to manage a medical condition.
7. ASSISTANCE DOGS
We welcome assistance dogs into the venue and will happily provide a bowl of water if needed. However, not all events are suitable so please contact us beforehand. We may be able to offer a location where they can stay during the gig, but please get in touch beforehand to discuss this further.
8. STROBE LIGHTING
There may be strobe effect lighting in use at the venue. If you have any concerns, please give us a call.
More info: https://clwb.net/access/
