If you need support or assistance to attend a performance at a theatre or arts centre then you may be eligible to join Hynt. To become a Hynt member and receive your Hynt Card you will need to apply through the scheme’s application process.
You can apply online or you can collect forms from our box office team. Our team at the venue can assist with the forms but we ask that you arrange a time to come in so that we can ensure a staff member is available. You can do this by calling 01492 872000 or emailing info@venuecymru.co.uk.
Our building and facilities are accessible for everyone. Services we provide include:
Accessible FacilitiesAccessible toilets are available on all levels in both our Theatre and Conference Centre
Accessible ParkingThere is a dropping off point at the main entrance with plenty of room to disembark safely.
In the car park at the rear of the building (Mostyn Broadway) there are 18 designated disabled parking spaces; parking is free for disabled badge holders within these spaces.
Wheelchair UsersAll public areas and conference rooms are fully accessible for Wheelchair users. We have wheelchair spaces at Stalls level in the main auditorium and our other performance areas.
Wheelchair Hire: A very limited number of wheelchairs may be available for our patrons to access the venue, these must be booked ahead of arrival at the box office or with your conference organiser.
Wheelchair Transfers: If there are no allocated wheelchair spaces available within the auditorium then we can accommodate the transfer or some patrons to theatre seats, this must be done by calling the Box Office who will advise on the best seating for this.
Motorised Scooters: these are not permitted in the auditorium.
Patrons who are deaf or who have hearing lossInfra-red & induction loop hearing systems available. If you’d like a receiver for our auditorium infrared amplification system, just ask at our cloakroom on arrival. If you are attending a meeting induction loops can be made available, please speak to your meeting / conference organiser who can arrange this with our team.
Conwy County Borough Council will make it easier for members of the county’s Deaf community to access services from 17 December 2018 when a new video interpreting service – called ‘InterpretersLive!’ – will be launched for a 12-month pilot scheme.
It means Deaf customers, who communicate using British Sign Language (BSL), will be able to contact the council through a British Sign Language interpreter.
For more information about this service visit the CCBC website.
If you need support or assistance to attend a performance at a theatre or arts centre then you may be eligible to join Hynt. To become a Hynt member and receive your Hynt Card you will need to apply through the scheme’s application process.
You can apply online or you can collect forms from our box office team. Our team at the venue can assist with the forms but we ask that you arrange a time to come in so that we can ensure a staff member is available. You can do this by calling 01492 872000 or emailing info@venuecymru.co.uk.
Our building and facilities are accessible for everyone. Services we provide include:
Accessible FacilitiesAccessible toilets are available on all levels in both our Theatre and Conference Centre
Accessible ParkingThere is a dropping off point at the main entrance with plenty of room to disembark safely.
In the car park at the rear of the building (Mostyn Broadway) there are 18 designated disabled parking spaces; parking is free for disabled badge holders within these spaces.
Wheelchair UsersAll public areas and conference rooms are fully accessible for Wheelchair users. We have wheelchair spaces at Stalls level in the main auditorium and our other performance areas.
Wheelchair Hire: A very limited number of wheelchairs may be available for our patrons to access the venue, these must be booked ahead of arrival at the box office or with your conference organiser.
Wheelchair Transfers: If there are no allocated wheelchair spaces available within the auditorium then we can accommodate the transfer or some patrons to theatre seats, this must be done by calling the Box Office who will advise on the best seating for this.
Motorised Scooters: these are not permitted in the auditorium.
Patrons who are deaf or who have hearing lossInfra-red & induction loop hearing systems available. If you’d like a receiver for our auditorium infrared amplification system, just ask at our cloakroom on arrival. If you are attending a meeting induction loops can be made available, please speak to your meeting / conference organiser who can arrange this with our team.
Conwy County Borough Council will make it easier for members of the county’s Deaf community to access services from 17 December 2018 when a new video interpreting service – called ‘InterpretersLive!’ – will be launched for a 12-month pilot scheme.
It means Deaf customers, who communicate using British Sign Language (BSL), will be able to contact the council through a British Sign Language interpreter.
For more information about this service visit the CCBC website.
